Thursday, August 13, 2009

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

How to uninstall or reinstall supported McAfee consumer products using
the McAfee Consumer Products Removal tool (MCPR.exe)

http://service.mcafee.com/FAQDocument.aspx?id=TS100507

Summary: This document explains how to remove and reinstall McAfee
Consumer products using the McAfee Consumer Products Removal tool. This
option should only be used after you remove your McAfee product through
Add/Remove Programs.

Affected Suites:


Affected Products:


Affected Operating Systems:

Total Protection
Internet Security Suite
PC Protection Plus
VirusScan Plus
Wireless Protection

AntiSpyware
Data Backup
Personal Firewall
Privacy Service
QuickClean
SecurityCenter
SiteAdvisor
Anti-Spam
SpamKiller
VirusScan
Wireless Protection

Windows 2000
Windows XP
Windows Vista


Note: This tool (previously named MCPR2.EXE) is not compatible with
Microsoft Windows 98 or ME.


Description


Running the McAfee Consumer Product Removal tool (MCPR.exe) removes all
2005, 2006, 2007, 2008, and 2009 versions of McAfee consumer products.


Solution


IMPORTANT: If your McAfee products were preinstalled by the manufacturer
of your computer, please make sure to activate your McAfee subscription
before uninstalling. Reinstalling from a CD or download will only
install your McAfee consumer applications, but may not recover your paid
subscription term information.

________________________________


You can now watch a Flash video of the following steps!


Click the button below to start the video.


<http://service.mcafee.com/faq/flash/107083-Flash_How_do_I_uninstall_usi
ng_MCPR.htm
>

Note: This option is recommended for Broadband Users Only.
To view this demonstration, you will need Adobe Flash. Download this for
free by visiting Adobe at www.adobe.com <http://www.adobe.com/> .

________________________________


Step 1 - Uninstall your McAfee consumer products using Add/Remove
Programs in the Windows Control Panel


Windows 2000/XP


1. Click Start, Settings, Control Panel.
2. Double-click Add or Remove Programs.
3. Select the McAfee SecurityCenter product.
4. Click Remove and follow the steps provided.


Windows Vista


1. Click Start, Search, type Programs and Features, and click Go.
2. Double-click Programs and Features.
3. Select the McAfee SecurityCenter product.
4. Click Uninstall and follow the steps provided.


Step 2 - Download and run MCPR.exe


1. Download the removal tool from:


http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.e
xe



2. Click Save and save the file to a folder on your computer.
3. Navigate to the folder where the file was saved.
4. Make sure all McAfee windows are closed.
5. Double-click MCPR.exe to run the removal tool.

Note: Windows Vista users must right-click MCPR.exe and select
Run as Administrator.


6. Restart your computer after receiving the message CleanUp
Successful.

Your McAfee product will not be fully removed until the system
is restarted.

If the message Cleanup Unsuccessful is displayed, follow the steps below
to view and save your MCPR log files for analysis by Technical Support.


Saving troubleshooting logs


1. On the Cleanup Unsuccessful notification dialog, click View
Logs.
2. Your troubleshooting logs will open in a Notepad window. Click
File, Save As, and save the file to your Desktop. Name the
fileMCPR_date.txt (for example: MCPR_Jan10_08.txt).
3. Contact McAfee Technical Support and provide the log file to
your technician for troubleshooting.

When all McAfee products are removed from your computer, continue to
Step 3.


Step 3 - Reinstall your McAfee Products


Note: Please refer to the instructions from the partner you purchased
your McAfee consumer product from, or reinstall using the partner links
below.

* If you purchased your software directly from McAfee, go to
https://home.mcafee.com/Secure/Protected/Login.aspx to log in and
download your software.

* AT&T users should go to
https://uversecentral1.att.com/uvp/myhome/mam/ISS/

* Comcast users should go to http://security.comcast.net/

* Cox users should go to http://www.cox.net <http://www.cox.net/>

* DELL users should go to
https://us.mcafee.com/root/login.asp?affid=105

* Gateway users should go to
https://us.mcafee.com/root/login.asp?affid=370

* eMachines users should go to
https://us.mcafee.com/root/login.asp?affid=365

* MSN users should go to http://membercenter.msn.com
<http://membercenter.msn.com/>

* AOL users should search on keyword: Safety (
http://daol.aol.com/safetycenter). On the AOL Safety & Security page,
clickDownload Now.

11 comments:

Anonymous said...

Can anyone recommend the top Patch Management program for a small IT service company like mine? Does anyone use Kaseya.com or GFI.com? How do they compare to these guys I found recently: N-able N-central remote pc
? What is your best take in cost vs performance among those three? I need a good advice please... Thanks in advance!

Anonymous said...

http://tureyukioo.livejournal.com
http://paulandtk.livejournal.com
http://carisama.livejournal.com
http://taylacr.livejournal.com
http://elladagp.livejournal.com
http://caronro.livejournal.com
http://undinemv.livejournal.com
http://petrinauj.livejournal.com
http://mainauk.livejournal.com
http://connorpv.livejournal.com
http://irmalq.livejournal.com
http://charoletteet.livejournal.com
http://alissakm.livejournal.com
http://zhozefinalf.livejournal.com
http://robynbe.livejournal.com
http://ioannislg.livejournal.com
http://lyndyku.livejournal.com
http://alberthaek.livejournal.com
http://makanalaniwe.livejournal.com
http://donovanxq.livejournal.com
http://scottiemr.livejournal.com
http://snuffelrj.livejournal.com
http://catiaog.livejournal.com
http://yuenhanqs.livejournal.com
http://zahoorwi.livejournal.com
http://damionkd.livejournal.com
http://anupki.livejournal.com
http://maysiazq.livejournal.com
http://arleenkh.livejournal.com
http://ulisesqy.livejournal.com
http://laviniaim.livejournal.com
http://timonwa.livejournal.com
http://koosms.livejournal.com
http://lolaff.livejournal.com
http://viridianais.livejournal.com
http://peugeotko.livejournal.com
http://shelbixy.livejournal.com
http://gerardkv.livejournal.com
http://joleenod.livejournal.com
http://jeaniqueyr.livejournal.com

Anonymous said...

With havin so much content and articles do you ever run into any
problems of plagorism or copyright violation?
My blog has a lot of unique content I've either authored myself or outsourced but it seems a lot of it is popping it up all over the internet without my permission. Do you know any solutions to help prevent content from being ripped off? I'd definitely appreciate it.


Stop by my blog post ... Money from home

Anonymous said...

If some one wants to be updated with most recent technologies therefore he must be pay a quick visit this site and be up to date daily.


Feel free to surf to my web site: Rvtl Eye creams

Anonymous said...

Hi, Neat post. There is an issue together with your website
in internet explorer, would check this? IE nonetheless is the marketplace leader
and a good portion of other people will pass over your magnificent writing
because of this problem.

Here is my site - Buy Slim Green Coffee

Anonymous said...

I loved as much as you'll receive carried out right here. The sketch is attractive, your authored subject matter stylish. nonetheless, you command get got an nervousness over that you wish be delivering the following. unwell unquestionably come further formerly again since exactly the same nearly very often inside case you shield this increase.

my web blog Muscle Rev Extreme

Anonymous said...

Hi there colleagues, pleasant piece of writing and nice arguments commented here, I am truly
enjoying by these.

My blog post ... Diet Plan

Anonymous said...

Howdy! Do you know if they make any plugins
to protect against hackers? I'm kinda paranoid about losing everything I've worked hard on.

Any tips?

my web page loss weight fast

Anonymous said...

Hey I am so happy I found your webpage, I really found you by accident, while I
was researching on Aol for something else, Regardless I am here now and would just
like to say kudos for a marvelous post and a all round interesting blog (I also love the theme/design), I don't have time to read it all at the moment but I have saved it and also added in your RSS feeds, so when I have time I will be back to read a lot more, Please do keep up the excellent work.

My webpage; Acai Berry Fresh

Anonymous said...

Hey I am so happy I found your webpage, I really found you by accident, while I was researching on Aol for
something else, Regardless I am here now and would just like to
say kudos for a marvelous post and a all round interesting blog (I also love the theme/design), I
don't have time to read it all at the moment but I have saved it and also added in your RSS feeds, so when I have time I will be back to read a lot more, Please do keep up the excellent work.

my web site ... Acai Berry Fresh

Anonymous said...

Rather than wait here for all eternity, and nothing
to be changed, you should take a gambit and make the trade.
An intern in a hospital is dispatched to the
morgue located in the basement of the building. They continually know exactly where enemy champions are by often glancing
on the minimap.

Also visit my site ... summoners war sky arena hack

Google
If you think my website is useful, please donate, contribute, ask question, & discussion can be addressed by contacting me at dcputranto et yahoo dot com. Thanks to .. unique person coming..
Feel know more.. To keep my research continue and provide better review/assessment and knowledge, feel free to donate by clicking button below....